Had the most amazing experience today.
Technology can be so amazing and helpful.
One of my kiddos is a patient of Children's Mercy in Kansas City.
We have been blessed to not NEED to travel back and forth since his initial appointments. We have been able to do lab work and follow ups via phone and just see his primary physician for appointments.
Several months back though during one of our routine phone follow-ups I was informed we need to have an actual in-office visit to preserve our status as active patient. Otherwise, we would need to go through the whole inital new patient process. UGH. A 3+ hour drive one way. A day of missed school and so forth... Of course, this kiddo thought this was a great idea because after a long drive there is the usual attempt to do something fun. When we were going back and forth certain fun spots were added to the day to reward good behavior and being a great trooper. Life is different now and a little bit more complicated.
I was intrigrued when we were offered the opportunity to take part in their telehealth program. To do so, would mean we would need to meet sooner than later. Certain staffing changes were anticipated and they didn't have all their new plans in place. Our appointment was scheduled for November and then they had even more changes and we were told we needed to move things up a month or risk needing to make the long drive. Put it that way....we moved life all around.
And it was completely worth it.
It was the most amazing experience ever.
There was the occassional delay in audio transmission but other than that it went as smooth as an in person visit. We had a nursing staff that did the routine check in process. Our medical provider was even able to listen to my kiddo's heart. She wore special headphones and her support person on our end, moved the stethescope around as needed as she listened to heart and lungs. Then there was a really cool camera used for looking into his mouth, etc. Paperwork I brought with us, was quickly shared and available to the doctor on the other end. To say the least I was just in awe of how far technology comes. I can imagine how much this service could be used to help so many people world wide. It was amazing.
Since that initial phone call, a lot of things have been arranged. Things are falling into place for this service to continue to be provided.
Ever so grateful is this momma for the updates and advances to technology that is available.
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